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Common Questions
Made-to-order items are non-returnable and non-exchangeable, but we offer a free replacement for wrong, damaged, or defective products reported within 48 hours with an unboxing video; refunds apply only if a replacement isn’t possible.
Orders are made-to-order and dispatched within 2–3 business days.
Total delivery time is typically 5–7 business days, depending on the courier partner’s timelines and your location.
All our garments are true to size and designed for a comfortable fit.
Please refer to the size chart before ordering to find your perfect fit.
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Mindful Production
Every message helps us improve our eco-friendliness.
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