Shipping & Returns
Every Krpa order is thoughtfully made and carefully shipped, with clear timelines and transparent policies.
Our Promise to You
Fast dispatch
We follow a fast made-to-order dispatch model, ensuring your order is produced and shipped within 2–3 business days.
Sustainable materials
We use consciously sourced, sustainable materials to reduce waste and create pieces that are better for you and the planet.
Clear Support
We ensure clear, professional communication with timely assistance throughout your order journey.
Made-to-Order & Eco-Friendly
Every Krpa piece is made to order, ensuring we produce only what is needed and avoid excess waste. Our production follows responsible processes designed to reduce environmental impact. Each order is created in collaboration with ethical manufacturing partners. Thoughtfully made, consciously produced, and better for the planet.
1
Report an Issue
Contact us within 48 hours of delivery.
2
Share proof
Send your Order ID and a clear unboxing video showing the issue for verification.
3
Review & Approval
Our team reviews the request to confirm eligibility under our replacement policy.
4
Replacement Shipped
Once approved, a free replacement is processed and dispatched—no returns required.
Replaceable Items
- Damaged products received at delivery
- Incorrect item or size sent
- Clear printing or manufacturing defects
Non-Replaceable Items
- Wrong size ordered by the customer
- Change of mind after placing the order
- Minor color or design variations due to printing
- Products reported after 48 hours of delivery
- Items without an unboxing video for verification
Frequently asked questions
How do I track my order?
Once your order is dispatched, you’ll receive a tracking link via email or SMS to follow your delivery in real time.
Can I exchange my order for a different size?
No, we do not offer size exchanges as all our products are made to order. Please refer to the size chart carefully before placing your order.
Do you ship internationally?
Currently, we ship within India only.
What if I receive a damaged or incorrect item?
If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with your Order ID and an unboxing video, and we’ll arrange a free replacement after verification.
Still need help?
Our support team is available Monday - Friday, 9 AM - 5 PM IST
Contact us"Our promise is simple: to create fashion that respects you and the world around you. Every piece is made only when you order, crafted responsibly and without excess. And our commitment is just as clear — honesty, quality, and designs that let you express yourself with clarity and confidence".